Title:  Servicenow Engineer


Lisboa, PT Faro, PT Porto, PT Braga, PT


Is it time to challenge yourself to get out of your comfort zone by taking part in a major project? Come and work with us and boost your development even further!


Join a team where you'll work with the best ServiceNow specialists. As an engineer, you'll have the opportunity to take our transformation projects to the next level, on a global scale, creating and delivering innovative solutions from Portugal to the world. We're looking for profiles that combine abstraction skills and some technical knowledge of the platform, with a mindset geared towards excellence in our customer service.


Are you ready to embark on the enriching and challenging journey that is the Deloitte world?


Your day-to-day life and responsibilities will consist of:

- Integrating and actively participating in technological consultancy projects, with the possibility of coordinating and supervising operational teams;

- Independently planning, executing and/or coordinating the activities to be carried out in the preparation of the various outputs within the scope of a project or project stream;

- Manage daily interactions with the client responsibly and in accordance with their sphere of activity;

- Identify, evaluate and solve complex problems in their area of expertise, using critical analysis;

- Translate business requirements into development requirements for high-quality, scalable solutions, following best practices;

- Contribute to ServiceNow Center of Excellence knowledge communities;

- Contributing to the design and development of project support documentation.


Are you the person we're looking for?

- Bachelor's/Master's degree in Computer Engineering, Electrical and Computer Engineering and/or similar areas;

- Between 2 and 6 years' professional experience in Servicenow projects;

- Knowledge of spoken and written English;

- Technical knowledge of JavaScript and AngularJS;

- Experience in the design, implementation and roll-out of information systems, preferably with ServiceNow (and/or similar) solutions;

- Knowledge and experience in specific ServiceNow modules (preferably ITSM/ITOM, HRSD and CSM);

- ServiceNow CSA certification;

- ServiceNow CIS certification (preferred);

- Standards for communication with other systems (JDBC, MID Server, REST / SOAP);

- Basic certification in Microsoft Azure Az-900 (or equivalent AWS Cloud Practitioner) (preferred);

- Experience in project management using Agile and Scrum methodology;

- Communication skills, interpersonal skills, critical thinking and teamwork;

- Willingness to travel.


Develop a career that suits you
- In a diverse working environment that allows for continuous development and learning
- Through a personalized career development plan (technical and functional skills/opportunities), tailored to the moment, your needs and objectives
- Participating in national and international projects with a relevant dimension and impact in this area of specialization

- Unlimited access to the largest online learning platforms (Linkedin Learning and Udemy)

- Opportunity for training and certification in the latest technologies, particularly Cloud technologies


A culture of unity
- A culture of innovation and excellence that makes us leaders and trendsetters
- A friendly atmosphere of respect, trust, transparency and informality
- A network for life that connects you to the best knowledge alongside leaders and experts
- An opportunity to be part of our communities (Tech, sports and other interests) and to actively participate in social responsibility projects.


About Deloitte

At Deloitte, you'll never work alone. You'll join the most varied and challenging projects and be part of our Global Solutions Center, where you'll be able to collaborate seamlessly with other teams in the global Deloitte network. You'll always have someone by your side to inspire, help and challenge you to expand your horizons as you explore differentiating technological solutions. Here, in a dynamic, collaborative and human environment, you'll have the opportunity to develop the best version of yourself.
What's more, our teams in Portugal have international projection, which demonstrates our strong global leadership in various technological expertise. 
If you're interested in exploring and developing your skills and being part of teams that develop solutions in market-leading technologies, then you're in the right place!
There are more than 5,500 of us in Portugal, more than 2,600 of whom work in technological areas, from offices and Digital Studios in Lisbon, Porto, Viseu, Coimbra and Faro and from technological hubs in Braga, Setúbal and Leiria.


Keywords: About Deloitte; Technology; Consulting.


Date:  Jun 27, 2024